Terms & Conditions

Interpretation

In this document, the defined terms shall have the following interpretations:

"Customer" refers to any person or company that acquires goods and/or services from the supplier.

"Supplier" pertains to Cured Cravings Sydney.

"Terms and Conditions" signifies the terms and conditions outlined within this document and/or the Supplier's quote/invoice, if applicable.

Acceptance of Terms

The terms and conditions outlined apply to all agreements for the supply of services by the Supplier to the customer and supersede any other documents or communications from the Customer.

Any changes to these Terms and Conditions require a written agreement from the Supplier.

Ordering, Payment and Pricing

Unless explicitly specified on the Supplier’s website, pricing and delivery terms will be detailed in the Supplier’s quotation. Where services have been quoted, payment by the Customer is to be structured as follows:

(i) Agreed upon deposit between the Supplier and the Customer upon acceptance of the quote;

(ii) Remainder of the total quoted cost of services seven (7) says before the agreed order date.

The Supplier retains the authority to amend, refresh, or introduce promotions for any Service without prior notice. Additionally, the Supplier retains the discretion to adjust the price of any service at any given moment. Once a service has been ordered, the price remains unchanged for the Customer. It is important to note that the Supplier will not provide refunds for any price decreases occurring after the service has been ordered.

Obligations

(i) Customer Obligations

To facilitate the Supplier in fulfilling its obligations, the Customer must:

  1. Adhere to payment terms as outlined in these Terms and Conditions.

  2. Provide an accurate delivery address and details for a contact person for delivery purposes.

(ii) Supplier Obligations

The Supplier commits to executing the Services with a reasonable level of expertise and diligence, ensuring a satisfactory standard.

If either party is unable to fulfil its obligations due to events or circumstances beyond its reasonable control, such as extreme weather, epidemics, pandemics, strikes, accidents, war, fire, machinery breakdown, or raw material shortages, the affected party will be granted a reasonable extension to meet its obligations.

Limitation of Liability

The Supplier shall not be held liable to the Customer or any third party (whether for breach of contract, negligence, indemnity, or any other legal or equitable basis) for:

(i) Any loss or damage incurred by the Supplier, its property, or any individual, including third parties, directly or indirectly resulting from negligence, substandard performance, misconduct, or any other action.

(ii) Any expenses, liabilities, fees, or consequential damages, including but not limited to loss of use, production, profit, income, business, contract, anticipated savings, delay-related losses, financing costs, increased operating costs, or any other special, indirect, or consequential loss arising from these Terms and Conditions or the provision of Services by the Supplier.

The total aggregate liability of the Supplier is restricted to the value of the order placed by the Customer.

Allergies and Dietary Restrictions

The Customer is required to notify the Supplier of any allergies or dietary restrictions at the time of placing an order. This information can be provided either in the details section during the ordering process or explicitly communicated to the Supplier via email at curedcravingssyd@gmail.com.

By placing an order, you acknowledge that you have read and understood this requirement. Furthermore, you agree to release and hold the Supplier harmless from any liabilities that may arise due to non-disclosure of necessary dietary requirements or allergies.

While we strive to accommodate dietary restrictions and allergies specified by the Customer, it's important to note that our kitchen environment may contain traces of allergens, including but not limited to nuts, milk, eggs, fish, tree nuts, wheat, soybeans, and sesame. As a result, we cannot guarantee that our products will be entirely free of traces of these allergens.

Consumption

It is essential that all food items supplied by the Supplier are consumed by the Customer within a maximum of three (3) hours after delivery or pickup of the order. Any consumption beyond this specified timeframe is done so at the Customer's own risk. By placing an order, you acknowledge your responsibility for ensuring food safety, including preventing food exposure to direct sunlight and refraining from leaving food unattended. The Supplier assumes no liability for any illness or injury resulting from failure to adhere to this consumption guideline.

Cancellation Policy

Cancellations requested more than seven (7) days prior to your order date can be rescheduled for a later date or refunded, excluding the non-refundable deposit. However, cancellations within 7 days of your order are non-refundable due to the perishable nature of the Supplier’s produce.

The decision to offer credit is entirely at the discretion of the Supplier.

Damage or Unreturned Equipment

Should the equipment supplied by the Supplier incur any damage, including but not limited to dents or minor chips, or if it is not returned, the Customer unequivocally agrees to and indemnifies the Supplier for any necessary replacement or applicable fee, as determined solely by the Supplier.

Intellectual Property

All content and materials displayed on this website, including but not limited to text, images, logos, graphics, designs, and trademarks, are the intellectual property of the Supplier unless otherwise stated. This intellectual property is protected by copyright, trademark, and other laws governing intellectual property rights.

The trademarks, and logos displayed on this website are registered and unregistered trademarks of the Supplier and may not be used without prior written permission from the Supplier.

You may use the content and materials on this website for personal, non-commercial use only. Any other use, including but not limited to reproduction, modification, distribution, or republication, without the prior written consent of the Supplier, is strictly prohibited.

If you believe that any content on this website infringes upon your intellectual property rights, please contact us immediately at curedcravingssyd@gmail.com so that we may address your concerns promptly.

By accessing and using this website, you agree to abide by the terms of this Intellectual Property Statement.

The Supplier reserves all rights not expressly granted herein.

Governing Law

This Agreement is governed by and interpreted in accordance with the laws of New South Wales (NSW). Each party to this Agreement consents to the non-exclusive jurisdiction of the courts of NSW.